Though things continue to be relatively quiet on the ICD-10 front, there have been rumblings over the past month regarding the impact ICD-10 is having on productivity. The latest sampling of headlines includes reports of:
- Decreased coder productivity. Healthcare outsourcing solutions provider Himagine Solutions Inc. recently reported that the ICD-10 transition is negatively impacting inpatient and outpatient coder productivity at some health care facilities.
- Frustration by physicians, who feel the ICD-10 transition has taken time away from patient care. According to a poll conducted post-transition by SERMO, of 200 physician members surveyed, 86 percent feel the transition is taking time away from patient care, mainly due to documentation issues.
- Declines in hospital productivity and claims submissions delays. Politico’s David Pittman recently reported that the ICD-10 switchover has caused some hospitals’ productivity to suffer. According to the Advisory Board, hospitals surveyed say it took an average of 3.8 days to submit claims after care during September, or pre-ICD-10 conversion. However, post-conversion, it took them an average of 6.6 days to submit claims in October.
With some hospitals reporting claims submissions delays, RemitDATA is showing that data for professional claims processing time, year-over-year continues to hold steady. Comparisons in numbers between October 2014 and 2015, and November 2014 and 2015 are nearly identical in terms of what has been paid (based on check date). However, it is also worth noting that we do not have information in terms of what has yet to be filed, denied, or paid or what is in the process of being reworked.
As always, we will continue to monitor the ICD-10 situation, and will report back in January what the data reveals.